1. Shared inbox: is a single email account accessible by multiple team members, allowing for collaborative handling of customer inquiries and concerns. A user inbox, on the other hand, is an individual email account used by a single person, limiting collaboration and often leading to email forwarding among team members.

Nutsales can connect multiple shared inboxes emails ( Sales, Support, Marketing, Engineering, Hiring, etc..)

2. Matching rules: Nutsales' rules engine allows you to automate your workflows. Rules can help increase team efficiency by saving time on repetitive processes

Within any team, there are frequently recurring administrative duties that lend themselves well to automation. These tasks may include directing particular types of chats to designated internal experts or flagging specific messages for monitoring and analysis. This is precisely the purpose for which Nutsales's rules were devised!