• Contact Information. Name, mailing address, email address, phone number, company name, and other contact information.
• Device Information. IP address, browser type and version, browser plug-in types and versions, operating system and platform, device type and device identifiers.
• Billing Information. Credit and debit card numbers and other financial information necessary to receive payment for Services purchased, including the number of individuals within the organization that will be using the Services.
• Account Information. If you create an account, we may store and use your username, password, hints, and other personal information you may provide to authenticate your account. You can modify some of the personal information associated with your account. If you believe that someone has created an unauthorized account, you can request its removal.
• Google account: We need to access your profile when you log-in with a google account and your mailbox when you set your workspace email. You can manage our access request by allowing or canceling when we ask you we want to access your google account.
  (How Google helps users share their data safely?)

Nutsales is a software-as-a-service (SaaS) company that supports our customers to enhance their customer relationship management functionality.
We will use user's data from Gmail that users allow us to read, compose, and send emails for the following:

• First: Matching and routing pipeline-mailbox based on customize rule.
• Second: Ensuring every email is assigned to the right person who can increase customer relationships. Using Round Robin so that team's members can take turns handling work.
• Third: Create communication hub between members of company
• Last: Generative AI for quick responses, sentiment analysis

As a Web application so all external customers can easily access Nutsales app at https://app.nutsales.co. Our product wants to support our clients so that they can respond to their customers in golden time and improve productivity, without losing any lead or profit.

• The Services you use and your registration to use the Services
• Requests or questions you submit to us via online forms, email, or otherwise
• Uploads or posts to the Services
• Requests for customer support and technical assistance

• Email address
• Mailing address
• Business titles and roles
• First and last name
• Payment information, collected by our third-party payment processors (e.g., Stripe) on our behalf
• Information about how the Services are implemented and used
• Information about your support and customer success interactions with us
• Information provided in responses to surveys we conduct
• Any other information you choose to directly provide to us in connection with your use of the Services

Like many websites and apps, we use “cookies”, which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions, including how you use the website. We use this information for analytics purposes which allows us to improve your browsing experience. The information we collect through these technologies will also be used to manage your session. Out of these cookies, the cookies that are categorised as “necessary” are stored on your browser as they are essential for the working of basic functionalities of the website. These necessary cookies cannot be disabled.

You can set your browser or device to refuse all cookies or to indicate when a cookie is being sent. If you delete your cookies, if you opt-out from cookies, or if you set your browser or device to decline these technologies, some Services may not function properly. Our Services do not currently change the way they operate upon detection of a Do Not Track or similar signal.

We also use various types of online analytics including Google Analytics, a web analytics service provided by Google, Inc. (“Google”), on our website. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the website, compile reports on the related activities, and provide other services related to website and app activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website or app. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google click here. Offline Interactions and Other Sources We also may collect personal information from other sources, such as our partners or third party service providers, or from our offline interactions with you for the purposes listed in the How We Use Personal Information section below, including to enable us to verify or update information contained in our records and to better customize the Services for you.

Our Services may, from time to time, contain links to and from social media platforms. You may choose to connect to us through a social media platform, such as Facebook, LinkedIn or Twitter, and when you do, we may collect additional information from you, including the information listed in the Types of Information We Collect section above. Please be advised that social media platforms may also collect information from you. When you click on a social plug-in, such as Facebook’s “Like” button or Twitter’s “Tweet” button, that particular social network’s plugin will be activated and your browser will directly connect to that provider’s servers. We encourage you to review the social media platforms’ usage and disclosure policies and practices, including the data security practices, before using them.

We may share personal information with our third party service providers, suppliers, vendors, professional advisors and business partners, which may include IT service providers, financial institutions and payment providers, customer relationship management vendors, other cloud-based solutions providers, lawyers, accountants, auditors and other professional advisors. We contract with such vendors and advisers to ensure that they only process your personal information under our instructions and ensure the security and confidentiality of your personal information. We share personal information with these third parties to help us:

• with the uses described in the How We Use Information section above;
• in the operation, management, improvement, research and analysis of our Services;
• with our marketing and promotional projects, such as sending you information about products and services you may like and other promotions (provided you have not unsubscribed from receiving such marketing and promotional information from us); and comply with your directions or any consent you have provided us.

We may share personal information with law enforcement and regulatory authorities or other third parties as required or permitted by law for the purpose of:

• responding to a subpoena, court order, or other legal processes;
• defending, protecting, or enforcing our rights;
• assisting in the event of an emergency; and
• complying with applicable law.

In accordance with applicable law, we may also transfer or assign personal information to third parties as a result of, or in connection with, a sale, merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation. If we are involved in defending a legal claim, we may disclose personal information about you that is relevant to the claim to third parties as a result of, or in connection with, the associated legal proceedings.

We share non-personal information with third parties as reasonably necessary to meet our business needs.

Artificial Intelligence (AI) has surged to prominence in the tech industry, showcasing its remarkable capacity to learn and adapt to intricate tasks. With its transformative potential, AI stands poised to reshape the landscape of business operations. By harnessing the formidable capabilities of AI, we can elevate our products, infuse them with intelligence and efficiency, and cultivate superior user experiences.

Recognizing the pivotal role that AI will play in Nutsales' product strategy, we are committed to integrating it seamlessly. One key application is sentiment analysis, a process that involves scrutinizing digital text to gauge its emotional tone, whether it leans positive, negative, or remains neutral. Our customers leverage these insights to enhance their customer service and fortify their brand reputation.

To enable sentiment analysis within our services, it may be necessary for us to share the information you provide with our AI models. Rest assured, any data shared will be anonymized and processed in discreet portions by our AI models solely for contextual analysis of the messages. We maintain a steadfast commitment to safeguarding your information, never transmitting it in its entirety to any third-party tools or entities.

We are dedicated to ensuring the security of your personal information. We use physical, electronic, and administrative security measures appropriate to the risks and sensitivity of the personal information we collect. We aim to provide secure transmission of your personal information from your devices to our servers. We have processes to store personal information that we have collected in secure operating environments. Our security procedures mean that we may occasionally request proof of identity before we disclose your personal information to you. We try our best to safeguard personal information once we receive it, but please understand that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. If you suspect an unauthorized use or security breach of your personal information, please contact us immediately.

We implement technical and organizational measures to safeguard the personal data we collect and process about you. However, given the inherent risks associated with all internet and information technologies, we cannot fully guarantee the security of your personal data.
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable laws. Specifically:

• Account Information: We retain your account information for as long as your account is active or as needed to provide you with our services. You have the right to request the deletion of your personal data at any time. Once you request account deletion, your data will be removed from our active systems immediately.
• Usage Data: Analytics data, cookies, and tracking data are stored until your organization unsubscribes our services, after which it is anonymized or deleted.
• Legal Obligations: We may retain certain information as required by law, for auditing, legal claims, or fraud prevention purposes.

Our application does not use Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) and/or machine learning (ML) models. We are committed to protecting user data and ensuring that it is only used for the specific purposes outlined in this Privacy Policy. We adhere to all applicable Google Workspace API policies and guidelines to maintain the highest standards of data privacy and security.